Lettie De Lesce, one of NOAH’s valued receptionists, has proven that you are never too old to learn new skills! She signed up for a Microsoft Office training course generously provided by the UCT IT students. She learnt how to use Outlook, Excel and Word and now, as part of her reception duties, she uses her new skills to create and update documents needed by the reception team – tasks previously done by the Administrator.

Lettie was visiting her daughter who normally helps her with any IT related issues. On this occasion, her daughter did not know how to use a specific function in Word, and Lettie was able to show her! Her daughter’s response was ‘Mom, you know Word better than I do’’..